Messages Issues


This is a great article on fixing an issue where a Messages (or iMessage) conversation only shows up on a single device. I have had this happen a few times. There are things you can do to track down the issue and eliminate it. Give it a read if you have ever had problems with conversations in Messages on your Mac or iOS device.


Posted in Operating System Software by Douglas Canning. No Comments


Pdfactory logo

PDFactory is a very useful, fun app. I have a bunch of small apps to manipulate PDF files. They convert PDF’s to Word, they combine PDF’s and a bunch of other stuff. But, none of the apps I have can do the one thing I need on occasion which is to “slim down” a large PDF so I can email it.

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Posted in Software by Douglas Canning. No Comments



I have been wanting to put a Contact form on the Macessence blog for quite a while. The main problem is when I create a standalone page in WordPress using my current theme it gives a syntax error. There is something wrong with the PHP code on that page. As hard as I tried I could not fix it.

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Posted in Software Tech Update by Douglas Canning. No Comments

Font Problems


This is a great article on Font Issues in OS X. When we are having problems with out Mac we tend to look at everything but Fonts. Sometimes Font issues can really mess up your machine. Give this a read, several troubleshooting fixes are provided. My experience for fixing Font issues has been that just clearing the Font Cache fixes things most often (but not always).


Posted in Operating System Tech Update by Douglas Canning. No Comments

iPad Freeze

OK, never had this happen before. I was doing some stuff on my iPad 3 and it froze. I could not make it work no matter what I did. I have had this iPad for a few years now, never any problems. What was the fix? I did a “Reset” by holding down the Sleep/Wake button and the Home button at the same time for about 10 seconds. The iPad is all well.



Posted in Uncategorized by Douglas Canning. No Comments

WordPress Site Facelift

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I have wanted to give this blog a bit of a new look for a while now. The font face was tool small for my liking and there are many cool web fonts to use that look and read much nicer than the default ones that came with this WordPress (WP) template. If you read many online blogs you may have noticed they are going to larger type. Here is how I updated the site.

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Posted in Software Tech Update by Douglas Canning. No Comments

SMC Reset

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This is a really good article on how to reset the SMC (System Management Controller) on various Macintosh computers. If you have a Mac is acting weird sometimes a SMC reset can fix the issue(s). The SMC reset is a valuable tool along with a few other popular, standard tech fixes in the Mac universe.


Posted in Hardware Tech Update by Douglas Canning. No Comments

Terminal Adjustments


No, I am not making my final arrangements!! I wanted to talk to you about the Terminal app in OS X. If you do not venture into using the Terminal app you may not need this info, but you might give it a read anyway. I am not a Unix code guy, but I do use the Terminal at times to perform various functions and fixes on my Macs.

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Posted in Operating System Software by Douglas Canning. No Comments

Mac Troubleshooting

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This is a great article on troubleshooting your Mac for software or hardware problems. I have used many of these techniques for years. It is a good system to use while working through Mac issues. Give it a read, you might want to print it out or save it as a PDF for future use.


Posted in Tech Update by Douglas Canning. No Comments

Missing Dock Icons

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Apparently there is an issue with people’s Dock icons coming up missing in the Mavericks OS. Yesterday, I fell pray to this evil Mavericks plot on my iMac. I tried restarting, but no joy. I did some research online and discovered this is a fairly common problem in the current version of Mavericks. But, no worries, there is a fix.

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Posted in Tech Update by Douglas Canning. No Comments